Phase 6 - Retention
Deliver a WOW Experience After Every Order
Turn order delivery into a brand moment with perfect post-purchase flows.
Fix My Post-Purchase FlowCommon Mistakes
Generic thank you pages
Order confirmed. That's it. Missed opportunity to delight customers.
No tracking updates
Customers asking 'where is my order?' repeatedly.
Boring unboxing
Plain packaging with no brand experience. Forgettable.
What We Deliver
Custom thank you page design
Order tracking experience
WhatsApp delivery updates
Unboxing guide & inserts
Feedback & review automation
Upsell & cross-sell flows